Privacy Policy

Last updated: August 14, 2026

This Privacy Policy describes how we collect, use, disclose, and otherwise process your personal information when you visit our website, make a purchase, create an account, communicate with us, or otherwise use our website, products, and services (collectively, the “Services”).

Our store is powered by Shopify, which enables us to provide the Services to you.

By using the Services, you acknowledge that you have read this Privacy Policy and understand how we collect, use, and disclose personal information as described below.

This Privacy Policy does not create contractual rights beyond those required by applicable law.

Personal Information We Collect

The personal information we collect depends on how you interact with our Services.

We may collect the following categories of personal information:

Contact Information

This may include:

• Name;

• Email address;

• Phone number;

• Billing address;

• Shipping address; and

• Other contact information you provide to us.

Order and Transaction Information

This may include:

• Products you view or purchase;

• Items added to your cart;

• Order history;

• Returns, refunds, cancellations, and exchanges;

• Shipping and delivery information;

• Transaction information; and

• Order-related preferences.

Payment Information

Payments are processed through Shopify and/or third-party payment providers.

Depending on the payment method you choose, payment providers may collect information such as your payment card details, billing information, payment confirmation, and other information required to process your transaction.

We generally do not directly store complete payment card numbers.

Account Information

If you create or use a customer account, we may process information such as:

• Name;

• Email address;

• Account preferences;

• Saved addresses;

• Order history; and

• Account settings.

Communications

When you contact us, we may collect the information you provide in your communications, including customer service requests, return requests, complaints, feedback, or other correspondence.

Device and Usage Information

When you access our Services, certain information may be collected automatically, including:

• IP address;

• Device type;

• Browser type;

• Operating system;

• Network information;

• Device identifiers;

• Pages viewed;

• Referring pages;

• Dates and times of visits;

• Interactions with our website; and

• Other information about how you use the Services.

Cookies and Similar Technologies

We and our service providers may use cookies, pixels, tags, local storage, and similar technologies to operate the website, remember your preferences, understand how visitors use our Services, improve functionality, prevent fraud, measure performance, and, where applicable, support advertising and marketing.

Your ability to control these technologies may depend on your browser settings, device settings, location, and the privacy tools available through our website.

How We Collect Personal Information

We may collect personal information:

• Directly from you, such as when you place an order, create an account, contact us, request a return, or provide information through the Services;

• Automatically, through your browser, device, cookies, pixels, and similar technologies;

• From Shopify and service providers that help us operate our store and fulfill orders;

• From payment processors in connection with transactions;

• From fulfillment, shipping, and logistics providers in connection with your orders;

• From marketing and analytics providers, where applicable; and

• From other third parties where permitted by applicable law.

How We Use Personal Information

We may use personal information for the following purposes:

Providing Our Services

We may use your information to:

• Process and manage orders;

• Process payments;

• Arrange shipping and delivery;

• Provide order confirmations and updates;

• Process returns, refunds, cancellations, and exchanges;

• Maintain customer accounts;

• Provide customer support; and

• Otherwise perform our obligations related to your purchase.

Improving and Personalizing Our Services

We may use information to:

• Understand how customers interact with our store;

• Improve our website, products, and customer experience;

• Remember customer preferences;

• Troubleshoot technical issues;

• Analyze website performance; and

• Personalize certain features or product recommendations.

Marketing and Advertising

Where permitted by applicable law, we may use personal information to:

• Send marketing or promotional emails;

• Provide product recommendations;

• Measure the effectiveness of marketing;

• Understand customer interests; and

• Display or facilitate personalized or targeted advertising.

You may unsubscribe from promotional emails at any time by using the unsubscribe link included in those messages.

Even if you opt out of promotional communications, we may continue sending non-promotional communications relating to your orders, account, transactions, customer service requests, or other business matters.

Security and Fraud Prevention

We may use personal information to:

• Authenticate transactions;

• Protect customer accounts;

• Detect and prevent fraud;

• Investigate suspicious activity;

• Protect the security of our Services; and

• Protect our customers, business, and other parties.

Legal and Compliance Purposes

We may use personal information to:

• Comply with applicable laws and regulations;

• Respond to lawful requests from courts, regulators, law enforcement, or government authorities;

• Enforce our policies and agreements;

• Establish, exercise, or defend legal claims; and

• Protect our legal rights and the rights of others.

How We Disclose Personal Information

We may disclose personal information when reasonably necessary to operate our business and provide the Services.

Categories of recipients may include:

Shopify

Our store is hosted and powered by Shopify.

Shopify processes personal information in connection with providing and improving its commerce platform and related services.

Shopify may also process certain information independently in accordance with its own privacy practices.

You can learn more by reviewing Shopify's Consumer Privacy Policy.

Payment Providers

We may disclose or transmit information to payment processors, banks, card networks, fraud prevention providers, and other parties necessary to process and secure payments.

Fulfillment and Shipping Providers

We may provide information such as your name, shipping address, phone number, email address, and order details to suppliers, warehouses, fulfillment partners, carriers, and logistics providers where necessary to fulfill and deliver your order.

Because we use third-party fulfillment and shipping services, these parties may be located in different jurisdictions.

Service Providers

We may disclose information to vendors that provide services on our behalf, including:

• Website hosting;

• Information technology;

• Analytics;

• Customer support;

• Fraud prevention;

• Data storage;

• Email services;

• Order management; and

• Other operational services.

Marketing and Advertising Partners

Where applicable, we may disclose or make information available to marketing, advertising, analytics, or technology partners to measure advertising performance, provide marketing services, or facilitate personalized or targeted advertising.

Certain disclosures for targeted advertising may be considered a “sale,” “sharing,” or targeted advertising under some U.S. state privacy laws even when no money is exchanged for your personal information.

Legal and Business Purposes

We may disclose personal information:

• When required by law;

• In response to valid legal process;

• To investigate fraud or illegal activity;

• To protect our rights or the rights of others;

• In connection with litigation or legal claims; or

• In connection with a merger, acquisition, financing, restructuring, bankruptcy, sale of assets, or similar business transaction.

Shopify and Network Services

Our Services are powered by Shopify.

Information submitted through our store may be transmitted to and processed by Shopify and its service providers in order to provide the Shopify platform, process transactions, protect against fraud, improve services, and support commerce functionality.

Depending on the features enabled on our store, Shopify may use information about interactions with our store, Shopify, and other merchants to provide enhanced commerce, analytics, security, or advertising functionality.

Shopify's processing of information for its own purposes is governed by Shopify's applicable privacy policies.

Targeted Advertising, Sale, and Sharing of Personal Information

We do not sell personal information for money.

However, some U.S. state privacy laws define the terms “sale” and “sharing” broadly.

Our use of certain advertising, analytics, marketing, or Shopify features may involve disclosures of personal information that could be considered:

• A sale of personal information;

• Sharing of personal information for cross-context behavioral advertising; or

• Processing for targeted advertising.

Depending on where you live, you may have the right to opt out of these activities.

Where available, you may exercise this right through the “Do Not Sell or Share My Personal Information” or data-sharing opt-out option provided through our website.

You may also contact us at:

thezorevi@gmail.com

Where required by applicable law, we honor recognized browser-based opt-out preference signals, such as Global Privacy Control (GPC), for the browser or device from which the signal is sent.

U.S. State Privacy Rights

Depending on your state of residence and whether the applicable state privacy law applies to us, you may have certain rights regarding your personal information.

These rights may include:

Right to Know or Access

You may have the right to request information about the personal information we collect, use, disclose, sell, or share about you.

Right to Delete

You may have the right to request deletion of personal information we maintain about you, subject to applicable legal exceptions.

Right to Correct

You may have the right to request correction of inaccurate personal information.

Right to Data Portability

You may have the right to receive certain personal information in a portable format.

Right to Opt Out

Depending on applicable law, you may have the right to opt out of:

• The sale of personal information;

• Sharing of personal information;

• Targeted advertising; or

• Certain forms of profiling.

Right to Limit Certain Uses

Where applicable, you may have the right to limit certain uses or disclosures of sensitive personal information.

Right to Appeal

Residents of certain states may have the right to appeal our decision regarding a privacy rights request.

If your request is denied and applicable law provides a right to appeal, you may submit an appeal by contacting us at thezorevi@gmail.com and clearly stating that your message is a privacy request appeal.

Non-Discrimination

We will not unlawfully discriminate against you for exercising privacy rights provided by applicable law.

California Privacy Rights

If you are a California resident and the California Consumer Privacy Act, as amended, applies to us, you may have rights regarding your personal information, including the right to:

• Know what personal information we have collected about you;

• Request access to certain personal information;

• Request deletion of certain personal information;

• Request correction of inaccurate personal information;

• Opt out of the sale or sharing of personal information;

• Limit certain uses or disclosures of sensitive personal information where applicable; and

• Receive equal service and pricing without unlawful discrimination for exercising your privacy rights.

For purposes of California privacy law, the categories of personal information we may collect include:

• Identifiers;

• Customer record information;

• Commercial information;

• Internet or other electronic network activity;

• Geolocation information derived from IP address or similar information;

• Inferences derived from other information; and

• Other personal information you voluntarily provide to us.

We collect and use these categories for the business and commercial purposes described in this Privacy Policy.

Depending on the services and technologies enabled on our store, identifiers, commercial information, and internet or network activity may be disclosed to advertising, analytics, technology, or commerce partners in a manner that may constitute “sharing” under California law.

We do not knowingly sell or share the personal information of consumers under 16 years of age.

Exercising Your Privacy Rights

To submit a privacy request, contact us at:

thezorevi@gmail.com

Please include enough information for us to understand and reasonably verify your request.

Depending on the nature of the request and applicable law, we may need to verify your identity before processing it.

Verification may require us to match information you provide with information associated with your account or transactions.

You may also use an authorized agent to submit a request on your behalf where permitted by law. We may require proof that the agent has authority to act for you and may ask you to verify your identity directly.

We will respond to valid requests within the time required by applicable law.

Children’s Privacy

Our Services are intended for a general audience and are not directed to children under 13 years of age.

We do not knowingly collect personal information directly from children under 13 in circumstances where parental consent would be legally required.

If you are a parent or legal guardian and believe that a child under 13 has provided personal information to us, please contact us at:

thezorevi@gmail.com

If appropriate and required by law, we will take reasonable steps to delete that information.

As stated above, we do not knowingly sell or share the personal information of consumers under 16 years of age.

Data Security

We use reasonable administrative, technical, and organizational measures designed to protect personal information.

However, no method of transmission over the Internet or electronic storage system can be guaranteed to be completely secure.

You are responsible for maintaining the confidentiality of any account credentials associated with your account.

Please avoid sending highly sensitive information through unsecured communication channels.

Data Retention

We retain personal information for as long as reasonably necessary for the purposes described in this Privacy Policy.

The length of time we retain information may depend on factors including:

• The length of our relationship with you;

• Whether your customer account remains active;

• Order and transaction history;

• Tax, accounting, and recordkeeping requirements;

• Fraud prevention and security needs;

• Dispute resolution;

• Enforcement of agreements; and

• Applicable legal requirements.

When personal information is no longer reasonably necessary, we may delete, anonymize, or otherwise dispose of it in accordance with applicable law.

International Data Processing

Although our primary market is the United States, Shopify, suppliers, fulfillment partners, service providers, and other parties involved in providing the Services may operate in other countries.

As a result, personal information may be processed or stored outside your state or country of residence.

Where required, such processing will be handled in accordance with applicable legal requirements.

Third-Party Websites and Services

Our Services may contain links to websites, applications, or services operated by third parties.

We do not control the privacy, security, or data practices of third-party websites or services.

If you follow a third-party link, you should review that third party's privacy policy and terms.

The inclusion of a link does not necessarily mean that we endorse or control the third party.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business practices, Services, technology, or legal requirements.

When we update this Privacy Policy, we will revise the “Last updated” date at the top of this page.

Where required by applicable law, we may provide additional notice of material changes.

Contact Us

If you have questions about this Privacy Policy, our privacy practices, or would like to exercise a privacy right, contact us at:

thezorevi@gmail.com